Shipping & Returns
We can ship to virtually any address in Canada.
When you place an order, You have the option to choose between a flat shipping rate or store collection.
We can ship to virtually any address in USA.
When you place an order, You have the option to choose between a flat shipping rate, a flat shipping rate with signature and insurance or store collection.
All kind of oil fragrances are NOT subject to return, refund or exchange. Other Items purchased and returned within 30 days of your original purchase date along with your receipt will be refunded or exchanged at your preference. Refunds will be processed in the same tender as your original purchase. Products must be in their original package and unopened.
Any products not accompanied by a receipt and not verifiable within our system will be ineligible for a refund, exchange.
Note that all returns are subject to validation and approval by ASQ. ASQ reserves the right to limit or refuse a return. ASQ will respect any additional return rights that you may have under applicable provincial laws, including any refund rights with respect to purchases made on ASQ Canada online store.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order